Several of my books and manuals are now re-published in various formats.  Each title is a complete book with all the original pages.  In photocopy format, the entire book is reproduced by black-and-white A4 photocopying.  In electronic file format, the pages have been scanned and stored as Adobe Acrobat (.pdf) files which will open and print from the screen.  Please contact me to enquire about scanned copies.

toolkit_trainers.gifToolkit for Trainers: Techniques for training and learning
This Toolkit provides a collection of methods and techniques developed over 20 years. Toolkit for Trainers is a stimulating and challenging compendium of resources, strategies and techniques for working with a wide variety of groups engaged in learning and self development and problem solving.  In addition to background materials and illustrated models to help trainers think about experiential learning, tutor roles and the dynamics of groupwork, the pack contains practical tools for: dentifying and assessing learning needs; helping people learn; recording learning; co-working; feedback and evaluation; and coping with problems.   Set in a clear, easy-to-follow format with diagrams, photocopiable worksheets, suggested variations and guidance on the strengths and adaptability of each technique, this second edition of the international best-selling Toolkit remains an invaluable resource for both new and experienced trainers and all promoting effective learning.  208 pages, including text, models diagrams, and training activities; complete contents.  Available in photocopy format.  

toolkit_managers.gifToolkit for Managers: Management development within learning organisations
This practical and stimulating manual provides both new and experienced managers with a wealth of creative resources designed to help them understand their organisations, motivate their staff, solve problems, and achieve the best performance.  As well as some tried and tested approaches, the material also provides, for the first time, some exciting approaches to the more difficult and less accessible issues affecting managers; tools which enable us to develop an understanding of what 'new management' approaches are all about.  In addition to some innovative ways of understanding management through models and diagrams, the toolkit offers practical tools grouped around several headings: organisational development; managing yourself; managing performance; working with others; and promoting learning.   All the materials are focused around seven key Qualities which form the basis of good management in today's context.  The manual is set out in a clear, easy-to-follow format with diagrams, photocopiable worksheet, suggested variations, and guidance on other source materials.  Like the other Toolkits in the series, this is an invaluable resource for all new and experienced managers seeking to enhance their understanding and skills. 262 pages, including text, models, diagrams and worksheets; complete contents .  Available in photocopy format.

toolkit_change.gifToolkit for Managing Change: Techniques for constructive re-organisation and development
This resource manual has been designed to provide managers and staff groups with a range of strategies which will enable them to respond to inevitable changes in the workplace in a positive and constructive manner.  Changes can arise for many reasons - through restructuring, reorganisation, the contract culture, financial constraints, contracting out new technology, staff changes, mergers, legislative change, and so on.  An initial section explores the nature and context of change, demystifying the process and encouraging staff to take stock of their situation.  A helpful diagnostic activity provides a useful way of focusing attention on those sections of the manual which will be of most relevance to each team.  The eleven sections which follow all combine explanatory text with a range of practical activities.  Amongst the topics covered are: communications: equality: management: timescales: team working: financial issues: external relations: individual and organisational development.  185 pages, including text, models, diagrams and worksheets; complete contents .  Available in photocopy format. 

dts.jpgDeveloping Training Skills: A trainer's guide to experiential learning
This highly practical manual provides a comprehensive introduction and self-development manual for face-to-face trainers wanting to develop knowledge, skills and confidence in the role of delivering learning materials to groups of people.  Tried and tested through many years of experience, this best selling manual is as relevant now as when it was first published. 175 pages, including text, models, OHP transparencies, templates and worksheets; complete contents .  

dwd.jpgDealing with Disaffection: Practical responses to school related issues
This book provides teachers, welfare staff, social workers, guidance staff and those who work in education units with practical and tested techniques for working with the issues presented by disaffected students. After setting the subject of disaffection in the context of society in general and schools in particular, the author sets out some of the main factors contributing to the creation of the problem.  The implications for the response of teachers in terms of how they work, how they exercise authority and control, and how they resolve conflicts are illustrated with self-training materials.  The next section offers a range of practical exercises for use by both education and children's services staff in their work with disaffected students.  These are intended not only to help resolve particular incidents, but also to help students acquire the social and personal skills to deal with future situations too.  Materials for these activities are provided in photocopiable form.  The school's role in creating disaffected behaviour is then considered and a systems approach for monitoring decision-making criteria and effectiveness with the school is explained with sample materials for senior staff to use.  125 pages, including text, charts, and activities; complete contents .  Available in photocopy format. 

Toolkit for Trainers: Contents Page

toolkit_trainers.gifChapter 1:  Introduction to The Toolkit
    Training and groupwork
    A guide to the layout
    Building your own Toolkit
    The second edition
    TrainingZONE on the Internet
Chapter 2: Models for understanding training and learning
    The cycle of experiential learning
    Learning styles
    A five-stage model of group development
    Task versus process
    The role of the trainer
    Johari's window
    Group worlds and real worlds
    Risk versus safety
    The power ball
    Power and authority in groups
    The doughnut model
    Expanding learning
    Learning links
    Working with opposites

Chapter 3: Tools for assessing learning needs
1    Competency mapping
2    Critical incident review
3    Questionnaires and surveys
4    Staff appraisal
5    SWOT analysis
6    Meeting learning needs

Chapter 4: Tools for learning
7    Action plans
8    Assessing risk-taking
9    Audio/visual equipment
10   Brainstorming
11   Cartoons
12   Case studies
13   Checklists
14   Conflict resolution methods
15    Creative visualisation
16   Demonstrations
17   Dialogue books
18   Diaries and logs
19   Dilemma boards
20   Discussion
21  Drawing
22  Energisers
23  Games
24  Handouts
25  Homework
26  Icebreakers
27  Lectures and formal presentations
28  Pairs
29  Pencil-and-paper worksheets
30  Plenaries
31  Problem solving
32  Prompt cards
33  Psychodrama
34  Questionnaires
35  Ranking, sorting and prioritising
36  Role play
37  Rounds
38  Sculpting
39  Self-assessment activities
40  Sentence completion exercises
41  Simulations
42  Situation cards
43  Small groups
44  Story-telling
45  Television and video
46  Triads
47  Trust games

Chapter 5: Tools for recording learning
48  Learning portfolio
49  Individual learning log

Chapter 6: Tools for feedback and evaluation
50  Action plan reviews
51  Assessing outcomes and changes
52  Evaluation forms
53  Event charts
54  Farewells
55  Feedback rounds
56  Group discussion
57  Notes and memos
58  Score charts
59  Talking wall
60  Three-test approach

Chapter 7: Tools for co-working
61  Co-working dialogue
62  Leadership rating
63  Message sheets
64  Pen pictures
65  Styles questionnaire

Chapter 8: Tools for coping with problems
66  Contingency planning
67  Detecting resistance
68  Confronting resistance

Toolkit for Managers: Contents Page

1    Key management qualities

Chapter 1: Models for understanding management
2    A framework for organisational management
3    Organisational geometry
4    The organisational iceberg
5    Management within the learning organisation
6    Surfacing organisational culture
7    Leadership and culture
8    Management styles and control
9    Risks and uncertainty in management
10   Reflexivity
11   Managing the space
12   Team building
13   Managers and motorways

Chapter 2: Tools for organisational development
14   Strategic thinking
15   Boundaries
16   Box analysis
17   Goal setting
18   Change and innovation
19   Risk taking
20   Stakeholder mapping
21   Pattern searches
22   Ethical policy and practice
23   Quality assurance
24   Problem solving

Chapter 3: Tools for managing yourself
25   Self-assessment questionnaire
26   Time priorities
27   Pareto's rule
28   Organising for work
29   Communication - knowing and enquiring
30   Co-supervision
31   Stress management

Chapter 4: Tools for managing performance
32   Benchmarking
33   Workplans
34   Supervision
35   Feedback on performance
36   Performance indicators
37   Critical incident review
38   Appraisal
39   Detecting problems
40   Analysing poor performance
41   Tackling performance problems
42   Absence and organisations
43   Absence and managers

Chapter 5: Tools for working with others
44   User involvement
45   Listening
46   Managing diversity
47   Networking
48   Communication - know thine enemy
49   Negotiating
50   Miniscripts
51   Delegating
52   Lateral thinking
53   Managing conflict

Chapter 6: Tools for promoting learning
54   Personal constructs
55   Coaching
56   Shadowing
57   Special projects
58   Study visits
59   Action learning sets
60   Development portfolios and logs
61   Learning centres

Toolkit for Managing Changing: Contents Page

toolkit_change.gifManaging change in a nutshell

    Never-ending change?
    The values underlying our approach

The structure of the pack
Activity 1    Change? What change?
Activity 2    Which issues concern us?
Activity 3    Organisational history ladder

Chapter 1: Patterns of change
Activity 4     Phases of change
Activity 5     Styles of managing change
Activity 6     Box analysis
Activity 7     Boxes or spirals?

Chapter 2: Timescale issues
Activity 8     What needs to be done?
Activity 9     How much time?
Activity 10    Planning for difficult decisions
Activity 11    Ranking priorities

Chapter 3: Management issues
Activity 12    The role of the manager during reorganisation
Activity 13    Management options
Activity 14    Case study of the management of local government reform
Activity 15    Stakeholder mapping
Activity 16    Mission statement development
Activity 17    Organisational history ladder - management

Chapter 4: Equality issues
Activity 18    Incorporating equality issues
Activity 19    Recruiting and redundancy
Activity 20    Training
Activity 21    Racial equality standards
Activity 22    Organisational history ladder - equality

Chapter 5: Communication issues
Activity 23    Quotations about communications
Activity 24    Dialogue matrix
Activity 25    Communications checklist
Activity 26    Key communication factors for successful change
Activity 27    Organisational history ladder - myths, legends and misconceptions

Chapter 6: Team issues
Activity 28    SWOT analysis
Activity 29    Performance measures
Activity 30    Denning your niche
Activity 31    Involving staff teams
Activity 32    From threats to opportunities
Activity 33    Building new teams

Chapter 7: Individual issues
Activity 34    Preparation for change
Activity 35    Fears in a hat
Activity 36    The role of uncertainty in the cycle of development
Activity 37    Managing stress
Activity 38    Organisational history ladder - the people

Chapter 8: Logistical issues
Activity 39    What is changing?
Activity 40    Assessing the key factors in your physical surroundings,
Activity 41    Artefacts and traditions
Activity 42    What matters?
Activity 43    Organisational history ladder - artefacts and traditions

Chapter 9: Financial issues
Activity 44    Building partnerships
Activity 45    Model statement of positive partnership
Activity 46    Knowing your costs
Activity 47    Pricing checklist
Activity 48    Your funding record
Activity 49    Organisational history ladder - finance

Chapter 10: External issues
Activity 50    Forging new relationships
Activity 51    Market research
Activity 52    Features and benefits
Activity 53    What switches them on?
Activity 54    Promotion strategy
Activity 55    Promotion timescale
Activity 56    Building alliances

Chapter 11: Organisational issues
Activity 57    Constitutional checklist
Activity 58    Service users' checklist
Activity 59    Counting the cost of change

Conclusion: Learning to change
A climate of change
A learning response
Activity 60    A continuum of change and reorganisation
Activity 61    Individual learning log
Activity 62    Becoming a learning organisation


Developing Training Skills: Contents Page

    dts.jpgHow Adults Learn
    What is experiential learning?
    Understanding learning styles
    Identifying training needs
    Planning a training event
    Applying groupwork skills to training
    What makes an effective trainer?
    Dealing with power and authority
    Performing as a trainer
    Starting the training event
    Building relationships with participants
    A toolkit of techniques
    Planning a training exercise
    Ensuring equality of access
    Dealing with resistances
    Co-working with other trainers
    Generating feedback
    Evaluating training
    Learning Log
    Engaging a trainer
    Resource materials

Dealing with Disaffection: Contents Page


Understanding disaffection
Disaffection within the school
Responding to disaffection
Disaffection: an issue for students or for schools?
Six principles in dealing with disaffection
Implementing these ideas in practice
Some obstacles to this approach
Our goal in dealing with disaffection

Knowing your own values
Ways of communicating with students
Handling conflict without resorting to authority
Gaining a student-centred view of the situation
Enabling students to make informed decisions

Assessing and understanding issues
Exploring choices and behaviours
Making decisions and action planning

An introduction to the systems approach
The school as a system
Defining the criteria of a school system
Understanding decision-making within a school system
Monitoring the school system
Using the results to change schools  
Problems in adopting a systems monitoring approach towards schools
Dealing with disaffection


ACTIVITY 1: Why do this?
ACTIVITY 2: Three card sort for teachers
ACTIVITY 3: Where do I stand? - The continuum exercise
ACTIVITY 4: Communication triads
ACTIVITY 5: Conflict resolution
ACTIVITY 6: Disclosure circles
ACTIVITY 7: Timetable graph
ACTIVITY 8: The road to school
ACTIVITY 9: Education mosaics
ACTIVITY 10: Spider drawings
ACTIVITY 11: Self assessment lists
ACTIVITY 12: Three card sort for students
ACTIVITY 13: Sentence completion
ACTIVITY 14: How others see me
ACTIVITY 15: Good and bad points
ACTIVITY 16: On the line
ACTIVITY 17: Dilemma boards
ACTIVITY 18: Difficult incident cartoon
ACTIVITY 19: What makes a good teacher?
ACTIVITY 20: Role play
ACTIVITY 21: What if...?
ACTIVITY 22: Consequences
ACTIVITY 23: Weighing up the choices
ACTIVITY 24: What do I need to know?
ACTIVITY 25: Force field analysis
ACTIVITY 26: Staircase from here to there
ACTIVITY 27: Priority ranking
ACTIVITY 28: Target setting
ACTIVITY 29: Making a contract
ACTIVITY 30: Measuring the change
ACTIVITY 31: Mapping a school sub-system
ACTIVITY 32: Defining criteria for school decisions
ACTIVITY 33: Incident record sheet
ACTIVITY 34: School report monitoring sheet
ACTIVITY 35: School exclusion monitoring sheet
ACTIVITY 36: Intervention strategy monitoring sheet